Terms of Use

1. Who we are and what we offer

Minha Boutique is software as a service (SaaS) that helps independent sellers organize customers, products, sales, calendar, messages, online store and reports.

Minha Boutique is an independent tool and is not affiliated with, sponsored by or endorsed by Farmasi. Brand and product names mentioned belong to their respective owners and are used for identification only.

2. Account and access

You must be 18 or older and provide accurate information. You are responsible for keeping your password secret and for everything done in your account.

Each account is for use by the seller who owns it. We may suspend accounts showing signs of fraud, abuse or violation of these terms.

3. Free trial and subscription

New accounts get a free trial period, with no credit card required. At the end of the trial, use continues with a monthly or yearly subscription, at the prices shown on the pricing page.

The subscription renews automatically at the end of each period until canceled. Prices may be adjusted with at least 30 days' notice; the new price applies from the following renewal.

You can cancel at any time, with no penalty. Access continues until the end of the period already paid. There are no prorated refunds for periods already started, except where required by law.

4. Third-party payments

Subscription billing is processed by a partner payment provider. We don't store your full card details.

In your online store, your customers' payments are processed by Mercado Pago, in the account you connect. The payment relationship is between you, your customer and Mercado Pago, under that provider's terms and fees. Minha Boutique does not receive, hold or transfer these amounts and is not a party to these sales.

5. WhatsApp and email messages

WhatsApp sending uses your own number, connected via QR code. Messages are sent on your behalf, and you are solely responsible for their content and recipients.

You agree to send messages only to people who have consented to hear from you, to record that consent in the customer's profile and to promptly honor anyone who asks to stop receiving messages.

Using Minha Boutique for spam, misleading messages, illegal content or any practice that violates WhatsApp's policies or the law is prohibited. WhatsApp may restrict numbers for improper use; we are not responsible for blocks resulting from your use.

WhatsApp is a third-party service and may change or become unavailable. We don't guarantee delivery of every message.

6. Your data and your customers' data

The data you enter remains yours. With respect to your customers' personal data, you are the controller and Minha Boutique acts as the processor, handling that data only to provide the service, as described in our Privacy Policy.

You confirm that you have a legal basis to register and contact your customers and agree to comply with applicable data protection laws (such as Brazil's LGPD, Law 13,709/2018).

7. Acceptable use

You may not attempt to access other accounts' data, overload or attack the system, resell the service without authorization, publish illegal or offensive content in your store or content that violates third-party rights, or advertise counterfeit products.

8. Availability and support

We work to keep the service available and secure, but it may undergo maintenance and occasional outages. We make regular backups. Support is provided by email on business days.

9. Limitation of liability

The service is provided as is. To the extent permitted by law, we are not liable for lost profits, lost sales or indirect damages. Our total liability is limited to the amount you paid in the 12 months before the event.

10. Termination

You can close your account whenever you want and request an export of your data. After closure, data is deleted within 90 days, except for what we must keep by legal obligation.

11. Changes and jurisdiction

We may update these terms. Significant changes will be announced in advance by email or within the app. These terms are governed by the laws of Brazil, and the courts of the consumer's place of residence shall have jurisdiction where applicable.

12. Contact

Questions about these terms: contato@minhaboutique.app.